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FREE DOMESTIC SHIPPING $150+

SHIPPING

Please allow 3-5 days for your order to be filled. All of our designs are handmade in our West Marin, California studio and many of our designs are made to order, just for you.

All orders are shipped USPS First Class or Priority Mail in reusable and recyclable shipping materials with carbon offsets.

Orders weighing less than 1 lb ship First Class, orders over 1 lb ship Priority Mail.

DOMESTIC SHIPPING

Domestic orders of $150+ ship for free. All other domestic orders ship for a flat fee of $5

USPS First Class Shipping takes 3-5 business days from the time your order is filled and leaves the studio. 

USPS Priority Mail takes between 1-3 business days from the time your order is fulled and leaves the studio. 

Expedited shipping is available by request. If you need to send a gift on time, or need a design to wear for an upcoming special event, please do not hesitate to contact us at zelmarose@gmail.com with subject EXPEDITED SHIPPING. We will do all we can to fill your order quickly and get it to you as soon as possible. 

INTERNAITONAL SHIPPING

International orders ship for a flat fee of $35 and to Canada for $25

International orders ship USPS Priority Mail and take between 6 - 12 business days from the time your order is fulled and leaves the studio. 

Expedited shipping is available by request. If you need to send a gift on time, or need a design to wear for an upcoming special event, please do not hesitate to contact us at zelmarose@gmail.com with subject EXPEDITED SHIPPING. We will do all we can to fill your order quickly and get it to you as soon as possible. 

RETURNS

We want you to be completely satisfied with your Zelma Rose purchase. It's essential that our pieces are both beautiful and durable, but with all handmade creations, there are some limitations to their durability. To keep your Zelma Rose Iooking beautiful I recommend you do not wear while swimming, showering, or exposed to in climate weather. While the Estero, Tomales, and Drake designs are machine washable, we recommend closely following the washing instructions which can be found under the product listings.

We are happy to do repairs for damages sustained through normal wear and tear, and will charge only for shipping. We will also happily do other repairs for a fee. Please contact us to discuss requests.

If you are not delighted with your purchase, please contact us within 1 week of receiving your order regarding a return or an exchange for item(s) of equal value. Custom orders cannot be returned or exchanged. Shipping costs for the return or exchange are the responsibility of the customer and items must be shipped to Zelma Rose for return or exchange in sellable and new condition.